Returning items

The Buyer has the right to withdraw from the Contract, or to return a Good within 14 calendar days without invoking any reason and without incurring any costs other than the delivery costs. According to GEO No. 34/2014, the return period of a good expires within 14 days of the day the Buyer enters the physical possession of the Good.

The good must be in the same condition as delivered and accompanied by the accessories / gifts it was delivered with. The return is made with the original intact labels and all the documents with which the product was delivered. If more than one product has been purchased and all is returned, it is acceptable to unseal just one. Skirt sor trousers must be in the same condition as they were delivered, unpainted, without marks or ruptures.
It is not acceptable to return the Goods on which interventions have been made, those with signs of wear or use, products lacking accessories.

If the Goods for which return is requested show signs of wear, tears, cuts, stains, damaged or incomplete packaging, we reserve the right to decide whether to accept the return or to stop from repayment an amount that may be up to 100% of the value of the Good, the amount to be communicated after the damage has been assessed.

The costs of returning the products will be borne, in accordance with the law, by the Purchaser.

If you are willing to replace a product with a higher value, the Buyer will pay the difference, or if the value is lower, he will receive a partial refund up to the replacement product value. Replacement costs will be borne by the Buyer in accordance with the law.

In the event of the legal right to return the product, the reimbursement of the counterfeit shall be made by bank transfer to the account indicated by the Buyer within 14 days of the return.